You receive a document (linked below) by certified mail. after

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You receive a document (linked below) by certified mail. After reading the document, prepare a response that summarizes the approach you would take to the citations and penalties that have been proposed. Be sure to include the following in your response:
* steps you are required to take,
* options available to you,
* contacts you would make, and
* documentation necessary to respond to the citations and penalties.
Your response must be a minimum of two pages in length, using at least one reference. All sources must be cited and a reference provide using APA style.