Email Us: [email protected]
Revision Policy
We at First Class Essays are committed to ensuring that our clients are satisfied with the services we provide. Our Revision Policy outlines the conditions under which clients can request revisions and how we handle such requests to maintain fairness and quality.
1. Eligibility for Revisions
Clients are eligible for free revisions under the following conditions:
- The revision request is made within 14 days of receiving the final document.
- The original instructions provided at the time of order placement remain unchanged.
- The requested changes align with the original scope of the order.
Revisions requested outside these parameters may incur additional charges.
2. Revision Request Process
To request a revision, clients should follow these steps:
- Log in to your account and navigate to the order page.
- Click on the “Request Revision” button.
- Provide detailed feedback specifying the changes required.
- Submit the request and wait for our support team to confirm the revision timeline.
3. Timeframe for Revisions
The timeframe for completing revisions depends on the complexity of the changes requested:
- Minor adjustments: Within 24 hours.
- Moderate revisions: 48–72 hours.
- Extensive changes: Up to 5 days, depending on availability.
4. Limits on Revisions
While we strive to meet every client’s expectations, we maintain the following limits:
- Up to three free revisions per order.
- Revisions that exceed these limits may be subject to additional fees.
- Revisions involving new instructions or additional requirements will be treated as a new order.
5. Exceptions to Free Revisions
Free revisions are not applicable in the following situations:
- Requests involving new requirements that were not part of the original order.
- Requests submitted after the 14-day revision window.
- Documents that have been significantly altered by the client after delivery.
6. Contacting Support
For further assistance with revisions, clients can reach out to our support team:
- Via Live Chat available 24/7 on our website.
- By email at [email protected]
- Through our phone support line at +1-800-555-5555.
7. Policy Updates
We reserve the right to update this Revision Policy at any time. Clients are encouraged to review the policy periodically to stay informed of any changes.