Qep | Management homework help

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Project manager 

  • She has 3 years on staff
  • Consistently hard-working, reliable and positive
  • Strong performer with great attention to detail
  • Work has been slipping over past few weeks
  • Missed critical details on three separate projects
  • Not tracking due dates and following up on late deliverables
  • Two team members have shared concerns and implied (Michelle) has personal issues

You are her manager.  How would you handle this situation from a Performance Management perspective?  Be thorough.