- She has 3 years on staff
- Consistently hard-working, reliable and positive
- Strong performer with great attention to detail
- Work has been slipping over past few weeks
- Missed critical details on three separate projects
- Not tracking due dates and following up on late deliverables
- Two team members have shared concerns and implied (Michelle) has personal issues
You are her manager. How would you handle this situation from a Performance Management perspective? Be thorough.