q6

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You have been contacted by the director of technology at a large nonprofit. She says she needs someone to come in and fix her voice over Internet Protocol (VoIP) system and get it working. You stop by and, upon examination, discover that the current technology support firm under contract has tried to piecemeal together a VoIP system using all open-source technology. Upon closer examination, you discover that none of the technology can communicate with the phones or the current phone system due to incompatibility issues. 

You discuss your findings with the director and find out that this project has been going on for 2 years and has cost this nonprofit close to $250,000 a year for the last 2 years just in hourly support fees. The next day, the director contacts you and asks that you meet with her and the board of directors to discuss your findings. During the meeting, they asked that you agree to serve as the subject matter expert while they attempt to recover as much money as they can from their current technology support provider. State your reasons for accepting or declining this request. 

Your journal entry must be at least 200 words in length.